Frequently Asked Questions

or How to Start the Counseling Process
How do I schedule and appointment and what should I expect?

Just give us a call at (937) 459-4025 or email us at  We’ll ask just a few questions to find out which counselor would fit you best. Then we will set up a time that’s convenient for you.

The first couple of sessions we’ll discuss your concerns and goals. By the 3rd session we’ll form a Treatment Plan (a plan of how to achieve your goals).

Some people are nervous and apprehensive when they first begin.  This is to be expect and perfectly normal.  We assist in providing a comforting and welcoming experience.  As a person’s counseling progresses, they typically express a sense of relief and comfort in being able to address their concerns. 

Are my counseling sessions confidential?
It is extremely important to a client that what they share does not become exposed to others.  We take confidentiality seriously and deem this part of treatment as “absolutely imperative” in the development of a healthy counseling relationship.  Federal law protects the client and is the hallmark of counseling.  Please let us know if you have any questions. 
Is it normal to feel nervous about starting the counseling process?
Yes.  Deciding to go to counseling is a big decision.  Although things get difficult in life, your decision to begin to address it will begin a positive journey.  We are glad you would permit us to help.
How will I find the Counselor that is right for me?
Our counselors have specialties which cover several areas of need.  You can request one or go to Meet our Team to inquire to which one would best suit your needs.  Your experience and overall satisfaction are our concern.  
How do I pay for services?
This tends to be a major concern for most clients . . . Relax.  We take the majority of health insurance.  If you have any concerns, our office staff are excellent in helping clients manage their insurance needs.  We also accept self-pay clients or if clients don’t want to use their insurance.  We also accept cash, checks, and major credit cards for your convenience.